Often, when I’m designing a website, I will sketch out a diagram of what I think the relationships between different pages will be. Here’s an example of one of my early sketches:
Even if the finished product is vastly different from the original diagram, sketching out some of the pages and their relation to one another helps me to get a better idea of the overall layout of the website. Skipping this step has, in the past, led to a jumbled mess of pages with no real organization. It is much easier to change a few pages’ organization when problems arise rather than having to redesign the entire website from scratch. The design step is also great for determining parent-child relations. In the above diagram, for example, every page is a child of the HOME page, and all of the child pages link back to HOME. The first generation of children are the WHAT IS HOSA?, CONFERENCES, CHAPTERS, as well as the three callout pages HEALTHCARE PROS, STUDENTS, and TEACHERS. Under each of these pages exist multiple other pages or sections all related under a common theme. Some of these pages link to related pages that exist elsewhere, such as the Find a Chapter link under both CHAPTERS and STUDENTS.
The overall goal here is to make the site as easy to navigate as possible. When I have a basic skeleton of the site set up, I will often ask someone unfamiliar with the organization to attempt to perform a particular task. If I have done my job, they will be able to navigate the site without knowing more information than what I have given them in the description of the task. I watch closely as they move around the site, asking questions to clarify why the user makes certain choices. Things that seem obvious to me may be completely unexpected to a first time visitor to the site. This sort of testing allows me to make improvements to the flow and organization of the site.